The 211 Arizona Information and Referral Services program was founded in 1964 as Community Information and Referral Services and incorporated as a private, nonprofit 501(c)(3) organization in 1979. In 2017, Solari, Inc. acquired the program.
211 Arizona Information and Referral Service operates 24 hours per day, seven days per week and every day of the year. Live-operator service is available at all times in English and Spanish and assistance is available in other languages via real-time interpreter services.
211 Arizona operators will help individuals and families find resources that are available to them locally, throughout the state, and provide connections to critical services that can improve – and save – lives, including:
In addition to our statewide information and referral service, 211 Arizona provides supportive programs to residents throughout the state. All programs listed are accessible by dialing 2-1-1.
The Housing Crisis program supports individuals and families experiencing homelessness or who are at risk of becoming homeless. 211 call specialists can help connect people to locally-available resources and services. Call 2-1-1 for more information.
211 Arizona is proud to offer a variety of free transportation options to the community through our 211 Transportation Hotline. Please call 2-1-1 to see if you qualify. Available while funding lasts.
Arizona is one of the hottest places on earth from May to September. Heat-related illnesses are common during the summer, and some heat-related illnesses can even be fatal. Arizona increases services and resources during May through the end of September. You can dial 2-1-1 to speak to a specialist about heat-related services in your area. If you are experiencing a medical emergency or any symptoms of heat-related illness, call 9-1-1 immediately.
Cover Arizona offers free application assistance for individuals interested in enrolling in a health plan. This can be done by scheduling an over-the-phone appointment by calling 1-800-377-3536 or by going online to http://coveraz.org/connector/ to get connected with an assister. A 211 navigator may be available if you need help. Just dial 2-1-1.
A promotora is a lay Hispanic/Latino community member who receives specialized training to provide basic health education in the community without being a professional health care worker. To reach a Spanish-speaking representative, choose option 2 after dialing 2-1-1.
