Frequently Asked Questions

Learn more about 2-1-1 Arizona, what we do to help the residents of our state, how to contact us, how you can help, and more by reading through the answers to our FAQs, below.

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How do I get help?
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People can dial 2-1-1 Arizona 24 hours a day, seven days per week, every day of the year to speak with a live operator to discuss their situation and learn about resources that can help them and their families. 2-1-1 Arizona Information and Referral Service operates 24 hours per day, seven days per week and every day of the year. Live-operator service is available at all times in English and Spanish with assistance in hundreds of other languages available via real-time interpreter services.

Dial 2-1-1 within Arizona
Dial 877-211-8661 from anywhere
Arizona Relay callers, dial 7-1-1 or 800-367-8939 and ask for 877-211-8661.

Can I volunteer or make a donation?
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Yes! Whether volunteering, donating, or contributing in kind, 2-1-1 Arizona welcomes your assistance!

2-1-1 Arizona has been a program of Solari, Inc. since 2017. Solari, Inc. is a Qualified Charitable Tax Credit Organization in Arizona. The credit has been increased so individuals can give up to $400, and a married couple can give up to $800!

Solari’s assigned Qualified Charitable Organization Code (QCO Code) is: 20940

Learn About Volunteering

Learn About Donating

How do I contact 2-1-1 Arizona?
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People can dial 2-1-1 Arizona 24 hours a day, seven days per week, every day of the year to speak with a live operator to discuss their situation and learn about resources that can help them and their families.

Dial 2-1-1 within Arizona
Dial 877-211-8661 from anywhere
Arizona Relay callers, dial 7-1-1 or 800-367-8939 and ask for 877-211-8661.

In addition to the phone line, 2-1-1 Arizona’s information and referral services also can be accessed through this website, www.211arizona.org, and a mobile app.

What is 2-1-1 Arizona?
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2-1-1 Arizona is a community information and referral service that was founded in 1964 and incorporated as a private, nonprofit 501(c)(3) organization in 1979. Solari, Inc. acquired the program in 2017. 2-1-1 Arizona transforms lives by linking individuals and families to vital community services throughout Arizona

2-1-1 Arizona Information and Referral Service operates 24 hours per day, seven days per week and every day of the year. Live-operator service is available at all times in English and Spanish with assistance in hundreds of other languages available via real-time interpreter services.

Just dial 2-1-1 from any Arizona phone number.

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Is 2-1-1 Arizona available in other languages besides English?
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Yes! In addition to English, live-operator service is available at all times in Spanish and assistance in hundreds of other languages is available via real-time interpreter services.

Can I order a printed directory?
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Yes! With thousands of listings of government, human services, and self-help support groups serving Maricopa County in one convenient volume, you need this book! There is also a Pima County Directory!

Completely updated for each new year, the latest editions of our popular, printed directories contain vital information you need throughout the year. From basic needs to peer support to cultural and recreational programs, you need this book!

Order a Directory

How do I order free wallet cards?
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Help your clients connect with services across Arizona by handing out these cards! We’ll send you up to 200 at no charge. To order your free wallet cards, click here.

Order Wallet Cards

Does your organization provide health and human services to people anywhere in Arizona?
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2-1-1 Arizona can help connect people in need with you. Inclusion in our referral database is free to qualified organizations. To learn more and start the process to get your organization listed, please click below.

Learn More

How do I update my organization’s listing?
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If your organization is already in our database, you can fill out a form to set up your online verification account. Once your account is ready (often within an hour or two, but please allow up to 3 business days), we’ll send you instructions so you can verify your information with us online anytime. To set up your online verification account, click here.

Set Up Account

Who operates 2-1-1 Arizona?
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Solari, Inc. has operated the 2-1-1 Arizona program since 2017. Solari is an award-winning, non-profit organization dedicated to helping individuals by Inspiring Hope and Empowering Transformation from HOPE to HEALTH through a continuum of health and human services across Arizona. Solari has been an integral service provider for individuals facing crisis and other mental health challenges since its founding in 2007. 2-1-1 Arizona’s community information and referral service was founded in 1964 and incorporated as a private, nonprofit 501(c)(3) organization in 1979.

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