All of the following categories are eligible for inclusion in the 2-1-1 Arizona database, assuming they serve Arizona residents:

• Federal, tribal, state, county, and local governments,
• Nonprofit organizations registered with the Internal Revenue Service (IRS) and/or the Arizona Corporation Commission as a nonprofit in good standing,
• Organizations that are staffed exclusively by volunteers,
• Faith-based organizations that provide crisis and human services such as food boxes, clothing, financial assistance, etc., that are accessible to the general public beyond the organization’s own members,
• Mutual support groups,
• Mexican and Canadian Consulates,
• For-profit group practices that specialize in comprehensive substance use disorder treatment and/or comprehensive behavioral health facilities,
• For-profit and nonprofit hospitals,
• Hospice facilities,
• For-profit organizations providing services that do not have a non-profit counterpart (e.g. utility services), and
• For-profit organizations contracted with a state or federal agency to offer health and human services to the general public.

All of the following categories are ineligible for inclusion in the 2-1-1 Arizona database:

• Individual fire stations,
• Police, sheriff, and Department of Public Safety substations,
• Political parties,
• Individual public schools,
• Public parks and swimming pools, and
• Foreign consulates for countries that do not share borders with the United States.

In order to effectively maintain an accurate database, for-profit organizations are not listed in the database, with the exception of those listed above in “Inclusion Criteria.” Exclusion does not imply disapproval. These organizations include, but are not limited to:

• Long-term care facilities,
• Day care centers and children’s activity centers,
• Taxi, limo, and other transportation companies that are not part of a larger social service program.,
• Individual practitioners including:
  • Physicians and other medical practitioners,
  • Home health care and private nursing services,
  • Psychiatrists, counselors, and therapists,
  • Home care providers,
  • Lawyers, paralegals, and other legal services that are not part of a larger social service program
  • Veterinarians,
  • Notaries, and
  • Real estate agents/ Realtors®

• Organizations that do not meet the inclusion criteria listed below will not be listed.
• 2-1-1 Arizona reserves the right to edit information for brevity, clarity and content.
• 2-1-1 Arizona reserves the right to publish the information in a variety of media in accordance with 2-1-1 Arizona confidentiality policy.
• 2-1-1 Arizona will strive to maintain balance in the database by including organizations that represent all sides of relevant issues where available and that meet the inclusion criteria.
• 2-1-1 Arizona reserves the right to deactivate organizations that fail to verify their information annually.
• If an organization submits an application and is determined to be ineligible to be listed in the 2-1-1 Arizona database, they will receive a response including an explanation. Decisions made by 2-1-1 Arizona to include, exclude or deactivate an organization can be appealed in writing to the Solari compliance department via email at compliance@solari-inc.org or by telephone 844-852-4287.